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Introduction about Municipal Application

Envisage InfoTech Municipal application is use to cater the packaged services in cluster having some salient features are as follows :

Expand operational effectiveness and productivity, Empower MUNICIPALITY departments to improve their customer service delivery. Augment accessibility and quality of information for decision-making support Retool or replace inefficient customer relationship practices. Its Enable e-Government initiatives, including state-of-the-art customer service and web self-service to provide 24/7 access to key MUNICIPALITY functions. Achieve consistency in addressing citizen inquiries.
 

Application’s Capability

• Enrich collaboration and interdepartmental communication.
• Provide a means of measuring effectiveness.
• Develop comprehensive reporting capabilities
• Common origination point for all services
• Single view of a customer
• Contact Center Integration
• Extending the services through e-service portal
• Common origination point for all services
• Single Master Customer Repository
• Contact Center Integration
• Extending the services through e-service portal
• Marketing and Campaigns
 
 
 
 
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